Research Compliance and Quality Assurance Program (RCQA)

The Research Compliance and Quality Assurance Program (RCQA) supports researchers to ensure compliance with the regulations and legislation surrounding research practices, focusing on the continued development of quality clinical research at HHSC. The program helps researchers with investigator-initiated trials, confirming that their research projects are conducted according to the standards set forth by the legal representative agencies and globally-accepted research guidelines. Working within an established framework and embracing a risk-based approach, the program provides researchers with internal audit services and educational tools to ensure adherence to clinical research regulations. 

The strategic focus of RCQA is “creating a collaborative research environment where compliance and quality assurance are wove in research operations and practices.” 

For more information, please contact: rcss@hhsc.ca 

Focusing on investigator-initiated trials, the Research Compliance and Quality Assurance Program (RCQA) offers the following services: 

  • Regulatory Training, Education and SOP Management

    The Research Compliance and Quality Assurance Program provides information and updates on a wide variety of regulatory issues. The program helps facilitate training modules that are current, accurate, comprehensible and promote the uptake and retention of the material presented. The program team will evaluate and determine the need for additional regulatory training opportunities. 

    The RCQA team will help create new training modules as deemed necessary in order to provide HHSC Research staff with the education needed to apply the relevant regulations to their studies. The team will also utilize the outcome of internal and external audits and systematically improve the HHS research process by establishing necessary Standard Operating Procedures. Facilitating discussions with all stakeholders, the team will help identify and address barriers to compliance and help identify a process that is robust and efficient. 

    The RCQA Regulatory Training and SOP Program offers the following services:  

  • Regulatory Review and Assessment

    This part of the program will provide an independent review of research study processes, in order to ascertain compliance with regulatory requirements and internal Standard Operating Procedures. The RCQA will provide researchers with internal review and audit services for investigator-initiated trials as well as educational tools to help investigators and their research teams to better understand clinical research regulations and the important of research compliance. 

    The compliance and quality assurance team supports research and their staff with study compliance to all federal legislation and clinical research regulations. They will work closely with investigators and their delegates throughout the review process, provide essential resources, and offer insight on possible improvements to their research conduct. The review will consist of an evaluation of regulatory documents, research records, and research facilities. The team will also support internal efforts to prepare for external audit/inspection. 

    The RCQA Regulatory Review and Assessment Program includes the following services: 

    • Regulatory Library: Provide a library of research regulatory guidelines. 
    • Review and Assessment: Evaluation of regulatory documents, research records, and research facilities. 
    • Quality Improvement: Collaborate with the investigators to review the result of internal reviews and offer support to implement steps to adhere to regulatory compliance. 
    • Audits: Support investigators with external audit preparation and offer active participation during these audits. 
    • Knowledge Transfer: Capture and conceptualize learning and sharing with the research community to enhance overall quality. 
    • Resources: 
  • Risk Based Monitoring of Clinical Trials

    The risk based monitoring approach will verify the data at high risk sites/study based on triggered events and other pre-defined clinical events in a study. The quality of the trial data will be improved by identifying, assessing, monitoring and mitigating risks. This is a service that will be provided to investigators, upon request, as an outsourced service tailored to the needs and complexity of the study. 

    A risk based morning plan includes:

    • monitoring investigator-initiated trials on an ongoing basis, capturing initiation visits, considering types and phases of clinical trials, risks, frequency triggers, etc. 
    • action planning, risk control and mitigation
    • documentation and communications plans
    • training
    • Resources:
  • RCQA Resources